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Games Manager & Deputy Games Manager See other jobs from Recruit Spain Status: Full Time Salary: excellent Job Location: Europe > Spain > Gibraltar   Job Description Our client is searching for a Games Manager and a Deputy to take overall responsibility for the company’s expanding games portfolio. In addition to an existing ‘soft’ games operation, the company is in the process of implementing a Skill Games platform. These roles will manage the existing operation plus the implementation of the Skill Games. Job Responsibilities: • Collate and analyse key daily/weekly/monthly data on the performance and profitability of the Games products. Report findings to management and board of directors. • Liaise with IT and software suppliers on a day-to-day basis to ensure that the Games products are operating to their maximum potential and that updates or improvements are implemented efficiently. • Generate new product ideas and recommend enhancements to existing products. • Manage Support Team to ensure optimum customer service levels, providing the first point of escalation for any Games related queries. • Implement and manage customer acquisition and retention programmes and analyse player activity. • Liaise with Marketing department to generate and implement promotions and campaigns. • Work with white label partners in order to drive the growth and profitability of their Games offering. • Monitor the performance and availability of Games products and report all findings accordingly. • Manage the content of Games products to ensure maximum performance and profitability. • Implement and manage customer acquisition and loyalty programme. • Conduct competitor analysis and retain up-to-date, detailed knowledge of the market place. Requirements: • Excellent knowledge of the online Games market. • Experience of managing an online operation and liaising with top level management/directors. • Experience of planning and developing marketing initiatives, player recruitment programmes, player retention programmes. • Determination to succeed, drive and ambition, commitment. • Ability to cope with pressure and deliver to deadlines and targets. Salary is dependant on experience Qualifications/Skills Required ............... Contact information Joe (consultant) 0034952667986   Please note: Applications will not be considered from those candidates who are not entitled to work within the UK or the country of the advertised vacancy.

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