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English Speaking Member Service Specialists
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Status:
Full Time
Salary:
Job Location: Europe > Spain > Gibraltar
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Job Description
Our client is searching for Member Service Specialists to be first line customer contact point for customer account management query and resolution handling via telephone, email and instant chat. You will respond to customer requests and questions regarding service, products and account information and answer a high volume of calls, emails and instant chat messages from customers and maintain a rapid response rate according to agreed standards. You must maintain high levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence. Accurate information recording on customer contacts received, and where required maintain detailed and in-depth records. Entering, transcribing, recording, storing, or maintaining information in written or electronic form.
Previous gaming experience beneficial but previous office base customer service experience essential. Shifts are 12 hours with 4 days on and 4 days off including weekends.
In addition to written and spoken English fluency in any of the following languages, a bonus German, French, Portuguese or Italian.
Salary is £17k
Qualifications/Skills
Required
............
Contact information
Joe
()
0034952667986
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Please
note: Applications will not be considered from those candidates who are
not
entitled to work within the UK or the country of the advertised vacancy.
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