Global Media Services Manager Job Details

Company Background

Founded in 1998 Moreover Technologies is the premier provider of real-time news and business information on the Web.

Moreover allows customers to create targeted data channels of breaking content that plug directly into any application or database, to track mentions of companies, brands, industries, trends, people, and any other topics of choice, across thousands of editorially selected news and business information sources.

Moreover has brought about a monumental shift in the nature of the distribution of news content. This shift affects the way news is delivered, used and purchased. Until Moreover, syndication rights were required to redistribute news content.

Unlike traditional content syndicators that resell proprietary information, Moreover's sophisticated technology continually scours the Internet to capture and distribute breaking news and business information from thousands of qualified, handpicked sources – including websites, weblogs and broadcast video and audio feeds.

The Role

The Global Media Services Manager is a member of a strategic Media Intelligence unit providing global media services management, and associated project management for global media, news and issue monitoring and analysis to large international clients.

Responsibilities

• Main point of contact for large client contracts

• Manage delivery and support to up to 3 large customers on a global scale

• Advise and consult on services provided to clients, as well as suggest improvements

to the service if needed

• Work with respective client's business and IT teams to manage overall

implementation and delivery

• Work with customers' current providers during vendor consolidation phases,

ensuring current services are maintained until capable of beginning new service

• Maintain an excellent understanding of media, news and issue monitoring and

analysis services including (but not limited to) online media content, premium

services, blogs and other social media, broadcasts, podcasts and wiki

• Maintain good knowledge of online media monitoring technologies

• Working closely with the rest of the team to further simplify and optimize the

internal media monitoring processes

• Respond quickly to arising external issues and provide the necessary advise

internally and to clients

Key Skills Required

• First hand experience in media, news and issue monitoring

• Excellent analytical and problem solving capabilities

• Excellent interpersonal and communications skills in English, both written and oral

• Essential understanding of the value of the service and dedication towards customers

• Ability to lead teams with both local and virtual colleagues

• Good editorial judgement for customizing and solving media monitoring related inquiries

• Ability to manage and prioritize a workload that is high and fast moving

• An experienced Internet user and familiar with 2.0 tools and trends

• Experience managing parallel and potentially complex tasks and activities

Benefits

• Medical, dental, vision, life insurance, and matching 401k (US) / pension (UK)