Customer Service Executive Job Details
Job Ref:
109157003
Industry: Customer Services
Job Type: Full Time
City: Manchester
Salary: £16000 - £18000/annum
Post Date: 08/11/2010
Job Description: Customer Service Executive
Denton
£16-18K
Permanent/full time
Our client is currently recruiting for a Customer Service Executive to work within their Denton office. The clients who operate on a world wide scale are looking for a career minded individual to join their expanding team. This is an excellent opportunity for an experienced Customer Service professional looking to start a career in an exciting company which offers excellent staff training and progression.
As a Customer Service Executive the primary focus of your role will be to provide a first class customer service to internal and external customers by managing incoming complaints.
Main duties involved include; receive record, investigate and resolve complaints within service level agreements. Ensure that that the correct escalation process is used in dealing with the complaint and that operational issues are dealt with accordingly. Be responsible for client retention by ensuring that a complaint is used as an opportunity to exceed our customer’s expectations.
The successful candidate will be confident and assertive with solid experience within a customer service and administration role. The ability to handle complaints and work on your own initiative is a must! Strong PC skills are essential with good knowledge of Microsoft Excel.
This is an excellent opportunity to work for a well established company in a busy and progressive role. If this role sounds of interest to you and you meet the above criteria then apply now for further information!!!
All applicants must have their own transport and a full UK Drivers Licence.
If you are interested in this role and meet the above criteria please send your CV immediately to manchester@office-angels.com or call the branch on 0161 832 7600. Apply now for an immediate start!!!
Office Angels is an equal opportunities employer.
Please note if you have not heard from us within 5 days then your application has not been successful.
Office Angels is acting as an Employment Agency in relation to this vacancy
Company Name: Office Angels
Industry: Customer Services
Job Type: Full Time
City: Manchester
Salary: £16000 - £18000/annum
Post Date: 08/11/2010
Job Description: Customer Service Executive
Denton
£16-18K
Permanent/full time
Our client is currently recruiting for a Customer Service Executive to work within their Denton office. The clients who operate on a world wide scale are looking for a career minded individual to join their expanding team. This is an excellent opportunity for an experienced Customer Service professional looking to start a career in an exciting company which offers excellent staff training and progression.
As a Customer Service Executive the primary focus of your role will be to provide a first class customer service to internal and external customers by managing incoming complaints.
Main duties involved include; receive record, investigate and resolve complaints within service level agreements. Ensure that that the correct escalation process is used in dealing with the complaint and that operational issues are dealt with accordingly. Be responsible for client retention by ensuring that a complaint is used as an opportunity to exceed our customer’s expectations.
The successful candidate will be confident and assertive with solid experience within a customer service and administration role. The ability to handle complaints and work on your own initiative is a must! Strong PC skills are essential with good knowledge of Microsoft Excel.
This is an excellent opportunity to work for a well established company in a busy and progressive role. If this role sounds of interest to you and you meet the above criteria then apply now for further information!!!
All applicants must have their own transport and a full UK Drivers Licence.
If you are interested in this role and meet the above criteria please send your CV immediately to manchester@office-angels.com or call the branch on 0161 832 7600. Apply now for an immediate start!!!
Office Angels is an equal opportunities employer.
Please note if you have not heard from us within 5 days then your application has not been successful.
Office Angels is acting as an Employment Agency in relation to this vacancy
Company Name: Office Angels
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