Customer Service Support And Sales Coordinator Job Details
Job Ref:
109157006
Industry: Customer Services
Job Type: Full Time
City: Coventry
Salary: £17000 - £19000/annum
Post Date: 07/11/2010
Job Description: Select Appointments are currently recruiting for an experienced Customer Service Support and Sales Coordinator to work for a well established company based in Coventry. As a Customer Service Support and Sales Coordinator you will provide high level customer service and sales support to company Training requirements. Within the job you will cover the following areas: Customer Service: - Responding to client training enquiries - Process Public Bookings - Resolve customer queries - Process customer feedback - Administrate training events - Provide management reports - Provide first level support for problem resolution Sales Support - Conduct sales process administration activities - Issue promotional materials/literature as required - Schedule follow-up activities as appropriate - Identify revenue opportunities for account managers in training and certification Event Administration - Issue pre-event and post event documentation in a timely manner - Produce and issue course documentation - Manage stock levels Data Integrity - Maintain Course Booker database for maximum efficiency, ensuring data integrity - Regular cleansing and validation to maintain Course Booker to ensure it reflects a current and accurate picture for company clients and prospects Job Requirements We are looking for candidates that have extremely high standard of PowerPoint skills, document change skills with a good eye for detail - Good written and verbal communication skills - Ability to prioritise own workload and use initiative - Good time management with a methodical approach to organising tasks and meeting deadlines - Proficient in MS Word, Excel and PowerPoint - Enthusiastic, self motivated and self managing, continuously seeking improvement This is an outstanding opportunity to join a market leading company that is return offer genuine career progression and brilliant company benefits
Company Name: Select Appointments
Industry: Customer Services
Job Type: Full Time
City: Coventry
Salary: £17000 - £19000/annum
Post Date: 07/11/2010
Job Description: Select Appointments are currently recruiting for an experienced Customer Service Support and Sales Coordinator to work for a well established company based in Coventry. As a Customer Service Support and Sales Coordinator you will provide high level customer service and sales support to company Training requirements. Within the job you will cover the following areas: Customer Service: - Responding to client training enquiries - Process Public Bookings - Resolve customer queries - Process customer feedback - Administrate training events - Provide management reports - Provide first level support for problem resolution Sales Support - Conduct sales process administration activities - Issue promotional materials/literature as required - Schedule follow-up activities as appropriate - Identify revenue opportunities for account managers in training and certification Event Administration - Issue pre-event and post event documentation in a timely manner - Produce and issue course documentation - Manage stock levels Data Integrity - Maintain Course Booker database for maximum efficiency, ensuring data integrity - Regular cleansing and validation to maintain Course Booker to ensure it reflects a current and accurate picture for company clients and prospects Job Requirements We are looking for candidates that have extremely high standard of PowerPoint skills, document change skills with a good eye for detail - Good written and verbal communication skills - Ability to prioritise own workload and use initiative - Good time management with a methodical approach to organising tasks and meeting deadlines - Proficient in MS Word, Excel and PowerPoint - Enthusiastic, self motivated and self managing, continuously seeking improvement This is an outstanding opportunity to join a market leading company that is return offer genuine career progression and brilliant company benefits
Company Name: Select Appointments
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