1st Line Support Job Details
Job Ref:
113460062
Industry: IT
Job Type: Full Time
City: Eastleigh
Salary: £15000 - £19000/annum £18,000
Post Date: 06/10/2010
Job Description: My client based in Eastleigh, Southampton are looking to appoint a 1st Line Support Agent to work in their state of the art offices. The company has received countless awards for excellence over the last couple of years and are clear on the direction of the business; they offer a great working atmosphere and opportunities for progression. Within easy access of public transport and motorway links, this company are easily commutable from Southampton, Winchester, Fareham, Portsmouth and Basingstoke. As a 1st line Support Agent you will be responsible for: Answering queries via phone, email and internal case logging systems Providing high levels of customer service and adhering to service management principles. Problem solving Assisting customers that are placing orders for services Liasing with suppliers and third party resellers to ensure a first class service. This innovative company are looking for people with experience in, Broadband technologies, Internet technologies, telecommunications and ISP. Personal attributes that is required: � Strong Customer Focus � Professional Telephone Manner � Good verbal and written communications � Self Starter � Team Worker If this is you and you would like to know more, please apply now
Company Name: Job Place Ltd
Industry: IT
Job Type: Full Time
City: Eastleigh
Salary: £15000 - £19000/annum £18,000
Post Date: 06/10/2010
Job Description: My client based in Eastleigh, Southampton are looking to appoint a 1st Line Support Agent to work in their state of the art offices. The company has received countless awards for excellence over the last couple of years and are clear on the direction of the business; they offer a great working atmosphere and opportunities for progression. Within easy access of public transport and motorway links, this company are easily commutable from Southampton, Winchester, Fareham, Portsmouth and Basingstoke. As a 1st line Support Agent you will be responsible for: Answering queries via phone, email and internal case logging systems Providing high levels of customer service and adhering to service management principles. Problem solving Assisting customers that are placing orders for services Liasing with suppliers and third party resellers to ensure a first class service. This innovative company are looking for people with experience in, Broadband technologies, Internet technologies, telecommunications and ISP. Personal attributes that is required: � Strong Customer Focus � Professional Telephone Manner � Good verbal and written communications � Self Starter � Team Worker If this is you and you would like to know more, please apply now
Company Name: Job Place Ltd
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