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Italian Travel Executive Job Details

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Job Ref:  109141562

Industry:  Customer Services

Job Type:  Full Time

City:  Manchester

Salary:  £13000/annum 13000

28/08/2010

Job Description:  Italian Customer Service Executive Manchester Job Description Job title: Confirmations Executive Location: Manchester City Centre Job Responsibilities: The role as a Confirmations Executive is to assist the Confirmations Manager and work with the Confirmations Team to process car hire bookings. The main duties of the team comprise as below: Process bookings made on the website Process last-minute requests from the reservation floor Confirm bookings through bespoke supplier systems and internet sites Liaise with suppliers to confirm bookings Ensure all bookings are confirmed within stated target times Manage incoming emails from the reservation floor and suppliers Deal with enquiries from suppliers and customers Liaise with customers to ensure their requirements are met Find alternative solutions to problem bookings Provide support to the reservation floor Compile daily reports to measure performance A high level of computer literacy is needed, with particular emphasis on MS Excel. The ability to communicate effectively, both verbally and in writing is an essential requirement - creating rapport with our suppliers and customers is a key part of the role and integral to the success of the team. Good organisational skills are essential to succeed in this fast-paced role, as is the ability to work well under pressure. Foreign languages Fluency in Italian and English Suitable Job Searches Bilingual Reservations Agent Bilingual Customer Service Bilingual Travel Advisor Bilingual Travel Executive Multilingual Multi-lingual Multi Lingual Tri-Lingual TriLingual Tri Lingual Call Centre Customer Service Advisor Customer Service Executive Inbound Customer Advisor Inbound Call Advisor Ticketing Agent Travel Agent Bilingual Travel Agent Multilingual Travel Agent Foreign Exchange Cabin Crew Retail Sales Executive Travel Sales Executive Inbound Reservation Agent Tourist Board Aspex Recruitment Telephone 01772 724252

Company Name:  Aspex Recruitment

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