Cantonese Speaking Customer Support Analyst Job Details
Job Ref:
101270496
Industry: Accountancy
Job Type: Full Time
City: -- London
Salary: £25000 - £25500/annum very generous company benefits
Post Date: 30/07/2010
Job Description: Cantonese speaking Customer Support Analyst
Reference: 549217
Salary: £25,500 pro rata, during temping period
Location: Central London, City upon permanent job
Job Type: Temp to possible perm contract
Start date: ASAP
The Company:
Our client is a large interdealer broker company and they are currently looking to recruit a Cantonese and English speaker, for a Customer Support Analyst role. The position will be based in their City of London office and will involve shifts covering 24/7.
The Role:
The role will be to support interdealer brokerage customers from around the world on the client’s software system.
-Responsible for the successful management of customer satisfaction
-Responsible for troubleshooting and resolving customer, staff and vendor issues.
-Takes ownership of the end to end resolution of customer problems.
-Responsible for the logging registration of all enquires.
-Escalates high priority issues internally.
-Responsible for the execution of scheduled administrative tasks.
Candidate Profile:
Candidates must be fluent in English to mother tongue level, with full fluency in Cantonese. Education to at least degree level is essential.
-Strong written and communication skills.
-Excellent customer service skills.
-Knowledge of the FX Market / financial services would be a good advantage, although not essential.
-PC skills (MS office professional)
-Strong resilience to stress
Salary/Additional Information:
The basic salary for the role will be around £25.5K, however the company offers an excellent bonus scheme. The benefits package is outstanding with 28 days holiday, excellent overtime rates, private health and dental insurance, gym membership, 7.5% company contribution pension and season ticket loan. Candidates MUST be available to work shifts covering 24/7.
It is essential that candidates have the appropriate authority to work in the UK without restriction.
******************************
International Language Communications is a leading specialist multilingual recruitment agency. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website at www.ilc-ltd.com and register your details
Company Name: ILC Recruitment Group
Industry: Accountancy
Job Type: Full Time
City: -- London
Salary: £25000 - £25500/annum very generous company benefits
Post Date: 30/07/2010
Job Description: Cantonese speaking Customer Support Analyst
Reference: 549217
Salary: £25,500 pro rata, during temping period
Location: Central London, City upon permanent job
Job Type: Temp to possible perm contract
Start date: ASAP
The Company:
Our client is a large interdealer broker company and they are currently looking to recruit a Cantonese and English speaker, for a Customer Support Analyst role. The position will be based in their City of London office and will involve shifts covering 24/7.
The Role:
The role will be to support interdealer brokerage customers from around the world on the client’s software system.
-Responsible for the successful management of customer satisfaction
-Responsible for troubleshooting and resolving customer, staff and vendor issues.
-Takes ownership of the end to end resolution of customer problems.
-Responsible for the logging registration of all enquires.
-Escalates high priority issues internally.
-Responsible for the execution of scheduled administrative tasks.
Candidate Profile:
Candidates must be fluent in English to mother tongue level, with full fluency in Cantonese. Education to at least degree level is essential.
-Strong written and communication skills.
-Excellent customer service skills.
-Knowledge of the FX Market / financial services would be a good advantage, although not essential.
-PC skills (MS office professional)
-Strong resilience to stress
Salary/Additional Information:
The basic salary for the role will be around £25.5K, however the company offers an excellent bonus scheme. The benefits package is outstanding with 28 days holiday, excellent overtime rates, private health and dental insurance, gym membership, 7.5% company contribution pension and season ticket loan. Candidates MUST be available to work shifts covering 24/7.
It is essential that candidates have the appropriate authority to work in the UK without restriction.
******************************
International Language Communications is a leading specialist multilingual recruitment agency. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website at www.ilc-ltd.com and register your details
Company Name: ILC Recruitment Group
| |
Featured Jobs |
|
Job Hunter Help |
|
|
