General Enquiries Team Leader Job Details
Job Ref:
126191894
Industry: Management Consultancy
Job Type: Full Time
City: Ipswich
Salary: £18500 - £25000/annum
Post Date: 28/07/2010
Job Description: Our client based in Ipswich Town Centre is looking to recruit a General Enquiries Team Leader on a full time permanent basis. The main duty of this role is to motivate and organise a team handling loan enquiries to provide first class customer service.
Duties:
* Motivating and Coordinating a team to meet day to day targets and requirements as well as managing personal targets
* Managing and delegating work load to the team effectively
* Monitoring and tracking targets and performance whilst identifying room for improvements
* Assisting in assigning and monitoring shifts, holidays and absences
* Producing and observing various data including customer satisfaction and team achievements
* Arranging training and assisting in team development acting as a mentor
* Receiving and answering enquiries and requests for information
* Ensuring new loan accounts are set up correctly and maintained
Skills
* Leadership experience
* Previous experience in a similar financial role
* Effective communication skills
* Confidence and ability to lead a team whilst handling own workload
* Self motivated and reliable
* Knowledge of the mortgage/loan industry and practices
* Full CeMAP Qualification desirable (or eqv) or willing to complete within 18 months
* Great communication skills both written and verbal
* Can meet deadlines and sees tasks through to completion
If you would like to apply for this role please apply via this website or send us your CV in ‘.doc’ format to ipswich@office-angels.com.
If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.
Please note that only successful applicants will be contacted.
Office Angels is a recruitment agency and an equal opportunities employer. At registration stage, to confirm your identity, you will be required to bring your passport with you when registering. Registration takes approximately 1 hour.
Office Angels are only able to process applications from candidates who are currently resident and eligible to work in the UK
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV at ipswich@office-angels.com.
Office Angels is acting as an Employment Agency in relation to this vacancy
Company Name: Office Angels
Industry: Management Consultancy
Job Type: Full Time
City: Ipswich
Salary: £18500 - £25000/annum
Post Date: 28/07/2010
Job Description: Our client based in Ipswich Town Centre is looking to recruit a General Enquiries Team Leader on a full time permanent basis. The main duty of this role is to motivate and organise a team handling loan enquiries to provide first class customer service.
Duties:
* Motivating and Coordinating a team to meet day to day targets and requirements as well as managing personal targets
* Managing and delegating work load to the team effectively
* Monitoring and tracking targets and performance whilst identifying room for improvements
* Assisting in assigning and monitoring shifts, holidays and absences
* Producing and observing various data including customer satisfaction and team achievements
* Arranging training and assisting in team development acting as a mentor
* Receiving and answering enquiries and requests for information
* Ensuring new loan accounts are set up correctly and maintained
Skills
* Leadership experience
* Previous experience in a similar financial role
* Effective communication skills
* Confidence and ability to lead a team whilst handling own workload
* Self motivated and reliable
* Knowledge of the mortgage/loan industry and practices
* Full CeMAP Qualification desirable (or eqv) or willing to complete within 18 months
* Great communication skills both written and verbal
* Can meet deadlines and sees tasks through to completion
If you would like to apply for this role please apply via this website or send us your CV in ‘.doc’ format to ipswich@office-angels.com.
If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.
Please note that only successful applicants will be contacted.
Office Angels is a recruitment agency and an equal opportunities employer. At registration stage, to confirm your identity, you will be required to bring your passport with you when registering. Registration takes approximately 1 hour.
Office Angels are only able to process applications from candidates who are currently resident and eligible to work in the UK
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV at ipswich@office-angels.com.
Office Angels is acting as an Employment Agency in relation to this vacancy
Company Name: Office Angels
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