Italian Reservations Agent Manchester City Centre Job Details

Italian Reservations Agent Manchester Basic + OTE £25,000 - £40,000

An international online company currently require x 3 Fluent Italian Speaking Customer Service Advisors to join their expanding Italian Division. The ideal candidate should be dynamic with a pro-active outlook keyed with an excellent telephone manner.

Italian Customer Service Job Description

Take inbound customer calls on behalf of the Italian market

Offering the best possible level of service and commitment within the industry

Make accurate reservations throughout

Ensure every customer is dealt with in a courteous manner

Promoting the company brand

Data capture – Email, Address, Telephone Numbers

Above all else working using your own initiative

Your Experience

Excellent written and verbal Italian & English skills

Strong customer focus and a team player

Ability to meet and exceed key performance indicators in a timely manner

We seek candidates from the Customer Service, Travel, Leisure, Hospitality, Restaurant, Sales sectors.

Salary – Hours of Work – Benefits – Location

Basic Salary of £12,500

Realistic Earnings of £25,000 - £40,000 pa

20 Days Holiday

Four week comprehensive paid training

Superb Central location ( Deansgate / Piccadilly )

Internal progression

Working within a modern, supportive cosmopolitan environment

Applications / How to apply

Please click the link provided or simply email your cv to

Jayne Kaye

jayne@aspexrecruitment.co.uk

Aspex Recruitment