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Technical Sales Support Engineer Job Details

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Job Ref:  113573115

Industry:  IT

Region/County:  Unspecified

Salary:  £25000 - £45000/annum + £15k OTE

16/02/2012

Job Description:  Technical Sales Support Engineer (Pre/Post Sales) - £25k - £30,000 + Car + £15k OTE - Wokingham Position Overview Our client specialise in creating the world’s best visual display products for the most demanding users. Due to predicted growth of our business over the next 3 years they are looking to expand their sales team with the addition of a Technical Sales Support Executive. This is a new role for the company and will be a member of the sales team whose specialty is a deep understanding of the company’s solution portfolio and is adept at positioning solutions to best address prospective client’s perceived needs. They will also provide post-sales support to their end users. The successful candidate would be a person who can use their technical skills to generate sales for the business. This is a mixture of a field based and office based role where the ideal candidate will be able to time manage themselves to make the most effective use of their time in order to support both the sales team and their customers. Essential Job Functions • Become an acknowledged displays expert across the entire range of products. • Develop a deep understanding for the display requirements of their market sectors which includes Corporate, Healthcare, Creative design plus emerging markets of Air Traffic Control and Industrial • The ability to position our product solutions to suit the needs of the customer. • Provide support to the sales team in preparing and presenting product demonstrations to our customers in conjunction with a sales account manager. • Provide post-sales support to end users either face to face or on the telephone • Provide internal product training to sales team • Provide product and support training to our partners and resellers. • To design, configure and support their exhibition stand. Mandatory Requirements • Proven track record in IT technical support (both face to face and telephone) with some exposure to sales. • The ability to engage and manage relationships at all levels within an account. • Excellent communication and interpersonal skills plus the ability to present to an audience. • The ability to maintain motivation while based remote from office which is located in Berkshire. This could be an ideal position for a candidate with a mix of technical customer support experience who is looking to develop their sales and client facing skills

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