Relationship Manager Job Details
Vacancy has expired
Job Ref:
101332723
Industry: Banking, Insurance, Finance
Region/County: Unspecified
Post Date: 15/02/2012
Job Description: Our successful client is looking for an experienced, personable, flexible and highly organised Relationship Manager with a financial background and experienced in managing a portfolio of clients, customer service and managing a team. The main purpose of this role is: You will be responsible for managing a team of Client Service Managers to deliver excellent operational service to the client business through their team. Proactively manage the client relationships, seek opportunities and determine a strategy to effectively manage the risk and prolong client life. Develop external networks in the area to establish/raise the profile of the local operating company within the business community. Through personal risk expertise, identify and maintain appropriate exit strategies for each client Key Responsibilities: Monitors clients financial performance identifying opportunities and risk. Completes facility reviews, underwriting, risk frameworks and client visits as determined by the client status. Manages the client service managers, completing JIGSAWs, one to ones, and development reviews. Offers support and guidance where necessary. Manage under performance effectively and succession planning Develops and maintains own network of business connections in the local area. Through proactive analysis and understanding of the client business maintains client commitment Ensures, through liaison with Client Services Managers excellent standards of customer service and implemented and maintained Through liaison with Client Service Managers ensure excellent standards of customer service are implemented and maintained Key skills: Risk Management Be able to demonstrate financial understanding Commercial Awareness Keeps up to date with business and market trends Analytical Analyses numerical and verbal data, probes for further information Excellent Communicator Maintain high level professional conduct with internal and external customers via face to face, on the phone, email and in written communications IT Skills Competent user of all MS Office products Time Management Excellent time management skills Planning - Plans activities in advance, sets clearly defined objectives, monitors performance Customer Service Relationship building, provides excellent customer service and understands needs of customers and colleagues Product Knowledge understands key features of core and specialist products. Understands disbursements, maximises sales, cross sells and motivates Client Service Managers to achieve cross selling targets. You must have/be: Experienced in managing a portfolio of clients, customer service and managing a team A factoring/Asset Finance background (desirable) Attention to detail, time management, account management, relationship builder and a able to demonstrate financial understanding Highly organised and able to prioritise Able to work well under pressure and be driven in all that you do Excellent communications skills of both written and oral registers Presentation skills ABFA Certificate and/or industry qualification (desirable) Insolvency knowledge would be an advantage This is a superb opportunity to work for progressive company with excellent values and company culture who offer great benefits, a company car, an attractive bonus and excellent rewards. Cameo Consultancy is an employment agency and acting as an equal opportunities employer on behalf of their Client
Industry: Banking, Insurance, Finance
Region/County: Unspecified
Post Date: 15/02/2012
Job Description: Our successful client is looking for an experienced, personable, flexible and highly organised Relationship Manager with a financial background and experienced in managing a portfolio of clients, customer service and managing a team. The main purpose of this role is: You will be responsible for managing a team of Client Service Managers to deliver excellent operational service to the client business through their team. Proactively manage the client relationships, seek opportunities and determine a strategy to effectively manage the risk and prolong client life. Develop external networks in the area to establish/raise the profile of the local operating company within the business community. Through personal risk expertise, identify and maintain appropriate exit strategies for each client Key Responsibilities: Monitors clients financial performance identifying opportunities and risk. Completes facility reviews, underwriting, risk frameworks and client visits as determined by the client status. Manages the client service managers, completing JIGSAWs, one to ones, and development reviews. Offers support and guidance where necessary. Manage under performance effectively and succession planning Develops and maintains own network of business connections in the local area. Through proactive analysis and understanding of the client business maintains client commitment Ensures, through liaison with Client Services Managers excellent standards of customer service and implemented and maintained Through liaison with Client Service Managers ensure excellent standards of customer service are implemented and maintained Key skills: Risk Management Be able to demonstrate financial understanding Commercial Awareness Keeps up to date with business and market trends Analytical Analyses numerical and verbal data, probes for further information Excellent Communicator Maintain high level professional conduct with internal and external customers via face to face, on the phone, email and in written communications IT Skills Competent user of all MS Office products Time Management Excellent time management skills Planning - Plans activities in advance, sets clearly defined objectives, monitors performance Customer Service Relationship building, provides excellent customer service and understands needs of customers and colleagues Product Knowledge understands key features of core and specialist products. Understands disbursements, maximises sales, cross sells and motivates Client Service Managers to achieve cross selling targets. You must have/be: Experienced in managing a portfolio of clients, customer service and managing a team A factoring/Asset Finance background (desirable) Attention to detail, time management, account management, relationship builder and a able to demonstrate financial understanding Highly organised and able to prioritise Able to work well under pressure and be driven in all that you do Excellent communications skills of both written and oral registers Presentation skills ABFA Certificate and/or industry qualification (desirable) Insolvency knowledge would be an advantage This is a superb opportunity to work for progressive company with excellent values and company culture who offer great benefits, a company car, an attractive bonus and excellent rewards. Cameo Consultancy is an employment agency and acting as an equal opportunities employer on behalf of their Client
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