Service Advisor/Sales Upsell Motor Trade Job Details
Vacancy has expired
Job Ref:
104227181
Industry: Transport, Logistics, Aerospace
Region/County: Unspecified
Salary: £20000 - £28000/annum bonus
Post Date: 17/02/2012
Job Description: Motor Trade Service /Sales Advisor, main dealership trained or ex Vehicle technician, Based in Barnet Greater London, £20k to £28k salary,45hr week, NO WEEKENDS working ONLY mon to Fri An exciting role has become available within this rapidly growing company we are looking for an experienced service advisor/ upsell sales executive to join this determined successful team. Although very challenging, the role has huge scope with room to develop within the company. you must have excellent customer service, with a solid career history in the motor industry, with a technical background. you will join a small team in our local office based call centre, to sell and advise service products and repair work. you must be a dedicated and enthusiastic individual, with the ability to exceed our customers high expectations. Job Description Contact customers to report on their vehicle and update them on progress of work Upsell additional items required on the vehicle Liaise with the garage to obtain reports on the vehicle Monitor the garages prices, efficiency, and relationships Monitor whats required on the vehicle, to ensure the garage is advising the correct items for the vehicles age and mileage Deal with upset customers and rebook in vehicles when necessary. Sell and advise Service Plans Answer calls, book in jobs and deal with general enquiries Deal with general day to day admin duties Requirements: Must have a good understanding of motor vehicles Excellent customer service Must be a team player The ability to relay service information in a clear and professional manner The ability to maximise sales through knowledge and good technique Must have warranty experience Basic computer knowledge is required - to be able to use search tools, browsers, email, Microsoft Word and Excel Training will be provided to use the in house database, but must be a quick learner Must have experience using industry standard technical data (i.e Autodata) Hours: Mon-Fri 9-6pm Leave: 28 days (inc public holidays) Call Chris Parker at Top Car Recruitment today or email Chris your CV direct via the Top Car Website
Industry: Transport, Logistics, Aerospace
Region/County: Unspecified
Salary: £20000 - £28000/annum bonus
Post Date: 17/02/2012
Job Description: Motor Trade Service /Sales Advisor, main dealership trained or ex Vehicle technician, Based in Barnet Greater London, £20k to £28k salary,45hr week, NO WEEKENDS working ONLY mon to Fri An exciting role has become available within this rapidly growing company we are looking for an experienced service advisor/ upsell sales executive to join this determined successful team. Although very challenging, the role has huge scope with room to develop within the company. you must have excellent customer service, with a solid career history in the motor industry, with a technical background. you will join a small team in our local office based call centre, to sell and advise service products and repair work. you must be a dedicated and enthusiastic individual, with the ability to exceed our customers high expectations. Job Description Contact customers to report on their vehicle and update them on progress of work Upsell additional items required on the vehicle Liaise with the garage to obtain reports on the vehicle Monitor the garages prices, efficiency, and relationships Monitor whats required on the vehicle, to ensure the garage is advising the correct items for the vehicles age and mileage Deal with upset customers and rebook in vehicles when necessary. Sell and advise Service Plans Answer calls, book in jobs and deal with general enquiries Deal with general day to day admin duties Requirements: Must have a good understanding of motor vehicles Excellent customer service Must be a team player The ability to relay service information in a clear and professional manner The ability to maximise sales through knowledge and good technique Must have warranty experience Basic computer knowledge is required - to be able to use search tools, browsers, email, Microsoft Word and Excel Training will be provided to use the in house database, but must be a quick learner Must have experience using industry standard technical data (i.e Autodata) Hours: Mon-Fri 9-6pm Leave: 28 days (inc public holidays) Call Chris Parker at Top Car Recruitment today or email Chris your CV direct via the Top Car Website
